Contact Us

Thank you for choosing Marketqavo. If you have questions about our products, orders, shipping, returns, or refunds, please contact our customer support team.

Business Information

Brand Name: Marketqavo

Legal Business Name: Guangdong Ouleduo Kitchenware Co., Ltd.

Registered Business Address:
Room 513C25, No. 1 Qifu Road, Baiyun District, Guangzhou, Guangdong Province, 510410, China

Postal Code: 510410

Official Website:
https://marketqavo.com

Customer Support

Email:
[email protected]

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

We aim to respond within 1–2 business days, excluding weekends and public holidays.

Order and Product Assistance

For questions about an existing order, please provide your order number and a brief description of your concern.

Our team can assist with order status, shipping, cancellations, returns, refunds, and product information.

Marketqavo offers vases and planters, decorative bowls and trays, seasonal décor, textiles, and related home accessories.

For information about product dimensions, materials, colors, finishes, care, or intended use, please contact us before placing your order.

Returns and Refunds

Eligible return requests may be submitted within 30 calendar days of delivery in accordance with our Return & Refund Policy.

To request a return or refund, contact [email protected] with your order number and reason for the request.

Please contact us before returning any product so we can provide return instructions.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and photographs where reasonably available.

After review, we will provide an appropriate resolution in accordance with our store policies and applicable law.

Our Commitment

At Marketqavo, we aim to provide clear product information, straightforward policies, and reliable customer support.

Thank you for visiting Marketqavo.